Wilostudios Shipping Policy
Effective Date: [Insert Date]
1. Shipping Locations Wilostudios ships products worldwide. However, shipping availability may vary based on your location. Some remote areas may experience limited shipping options.
2. Processing Time
- Orders are processed within [3] business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may be affected during peak seasons or due to unforeseen circumstances.
3. Shipping Methods & Delivery Time
- We offer standard and expedited shipping options.
- Delivery times vary based on destination and selected shipping method:
- Standard Shipping: [5] business days
- Expedited Shipping: [7] business days
- Tracking details will be provided once the order has been shipped.
4. Shipping Fees
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available on orders over a certain amount, as specified on our website.
- Any applicable customs duties or taxes are the responsibility of the customer.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and link to track your shipment.
- If you do not receive tracking information within the estimated processing time, please contact us.
6. Lost or Delayed Shipments
- Wilostudios is not responsible for shipping delays caused by carriers, customs clearance, or unforeseen circumstances.
- If your order is significantly delayed, please contact the shipping carrier first. If further assistance is needed, reach out to us.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please notify us within [2] days of delivery.
- Provide clear photos of the damaged or incorrect item, and we will assist with replacements or refunds as per our return policy.
8. Contact Us For any shipping-related inquiries, please contact us at: [admin@wilostudios.com]